5 Keys to Be Successful

Communicate with others. Answer your phone and return phone calls. Listen carefully and completely when people talk to you. Show an interest in others before talking about yourself. When making phone calls devote all of your attention to what the other person is saying (instead of time sharing with other tasks, such as checking e-mail or playing computer games). Phone others only when you can devote full attention to what the other person is saying. Consider: ignoring people is rude and unprofessional.